– COURSE –

The Emotionally Intelligent
Manual Therapist

Soft skills for developing healthy bodies

THE PROGRAM

EQUOS’S program, The Emotionally Intelligent Manual Therapist, is a customized offering for physiotherapists, chiropractors, physical therapists and other wellness professionals. Everyone who treats patients in these fields needs the “soft skills” that promote interpersonal connection, empathy, listening, and inspiration. In a highly competitive marketplace for these services, the therapist who expresses emotional intelligence and treats the “whole person” and not just the body, will be able to sustain client relationships and build stronger businesses.

AGENDA

30 MINUTES

INTRODUCTION

  • Self-reflection as a healthcare provider
  • Administering to the “whole person”

60 MINUTES

CONNECT

  • Greet your patient warmly
  • Show interest in the patient’s life
  • Express empathy
  • Interactive activities

45 MINUTES

FOCUS

  • Avoid distractions
  • Use body language that creates comfort
  • Beware of the “white coat syndrome”
  • Interactive activities

45 MINUTES

INSPIRE

  • Avoid “medicalese”
  • Elevate the conversation
  • Create an inspiring experience
  • Interactive activities

60 MINUTES

LISTEN

  • Listen physically
  • Listen mentally
  • Listen emotionally
  • Interactive activities

60 MINUTES

MOTIVATE

  • Convey confidence
  • Be positive
  • Use collaborative language
  • Interactive activities

45 MINUTES

RESPOND

  • Challenging conversations: Dealing with tough topics and creating a win/win.
  • Interactive activities

90 MINUTES

LOVE

  • Show that you love training Share this love with your client
  • Interactive activities

Have any questions? Get in touch with us.